Temporary Service Interruptions

Important Notice: Temporary Service Interruptions

 

As part of an upcoming banking software migration, some banking services will have limited availability during the migration period. 
 
Beginning Friday, September 11 at 1:00 PM through Monday, September 14 at 8:00 AM:
  • Personal Online Banking and Mobile Banking will be available in Inquiry Only mode.
  •  Business Online Banking will be completely unavailable (offline).
During this time, the following services will be unavailable: 
  •  Mobile Check Deposit 
  •  Account Transfers 
  •  Remote Deposit Services 
  •  Venmo transactions 
  •  Other electronic transactions that require account updates 
Debit Card Information
  •  Debit card transaction limits may be temporarily lower than normal during this period. Please plan ahead for larger purchases or cash withdrawals. 
  •  During the migration process, debit card transactions may be temporarily declined for a brief period between 3:00 PM and 4:00 PM on Friday, September 11, and between 9:00 AM and 10:00 AM on Monday, September 14. While the interruption is expected to be significantly shorter than these timeframes, customers should be aware that temporary transaction declines may occur during these windows. 
  •  We encourage customers to make alternate payment arrangements during these brief service interruptions. 
Customers using Personal Online Banking will continue to be able to: 
  •  View account balances 
  •  Review account activity 
  •  Access account information 
We encourage you to complete any deposits, transfers, remote deposits, payments, or other electronic banking transactions before 1:00 PM on Friday, September 11. 
 
We appreciate your patience during this transition and apologize for any inconvenience.
If you have questions, please contact us at 641-219-7535.

Thank you for banking with us.