Fraud Alert
We are aware of ongoing phone scams in which fraudsters pose as bank employees or members of our fraud department. These callers may claim that your account is at risk or that urgent action is required. Their goal is to pressure you into revealing sensitive information.
What You Need to Know
Your security is our top priority. To protect yourself, please remember:
- We will never call and ask for sensitive information, including account numbers, online banking credentials, one‑time verification codes, debit card PINs, or Social Security numbers.
- We do not request remote access to your devices under any circumstances.
- We will not pressure you to act immediately, threaten account closure, or demand unusual forms of payment.
If you receive a call that feels suspicious—even if the caller ID appears to be from the bank—hang up immediately.
How to Stay Safe
If you are ever unsure about a call:
- Do not share any personal or financial information.
- Hang up and contact your local branch directly using a verified phone number from our official website, your debit card, or a recent bank statement.
- You are always welcome to visit any branch in person for assistance.
- If you believe you may have shared information with a scammer, contact us right away so we can help secure your accounts.
Why This Matters
Fraudsters are becoming more sophisticated, often using spoofed phone numbers and urgent language to create a false sense of trust. Staying alert and following these steps is one of the most effective ways to protect your financial information.
Your vigilance helps keep your accounts safe. Thank you for partnering with us to prevent fraud.